How is urgent maintenance typically defined?

Urgent maintenance is defined as repairs that require immediate attention to prevent harm to tenants or property. This can include situations like major leaks, heating system failures during winter, or serious electrical issues. Such conditions pose safety risks or can lead to further damage if not addressed swiftly, highlighting the necessity for prompt action.

The context of the other options helps clarify the definition of urgent maintenance further. Routine repairs, which can wait for regular business hours, do not qualify as urgent since they do not pose immediate risks. Scheduled repairs are organized in advance and are planned rather than arising from sudden emergencies. Cosmetic updates, while sometimes desired by tenants, do not affect safety or operational functionality and therefore fall outside the category of urgent maintenance. Understanding these distinctions is crucial for effective property management and ensuring tenant safety.